Cancellation and Return Policy

This policy outlines how CSism Technologies manages  returns and cancellations of items/orders for its buyers at the website www.projectvikalp.com. CSism Technologies may update this policy periodically by revising this page.

Return Policy

Note that all items are in electronic format, and therefore, returns are not applicable.

Cancellation Policy

CSism Technologies reserves the right to refuse or cancel any order. CSism Technologies, at its sole discretion, may cancel any order(s) under the following circumstances:

1) Suspected fraudulent transaction.
2) Suspected violation of the Terms of Use or engagement in project reselling.
3) Any reason beyond the control of CSism Technologies, including delivery- related or technical difficulties.

Refund/Cancellation Policies Applicable in the Following Conditions:

1) If CSism Technologies cancels the order, the entire order amount will be refunded.
2) If the buyer cancels the order before the item has been emailed, the entire order amount will be refunded.
3) Once the order items have been emailed, cancellation is not possible.
4) If there is an option for online download of the item, cancellation will not be possible.
5) In the case of canceled orders/failed transactions, the bank/card transaction charges of the buyer, if any, are likely to be forfeited.

CSism Technologies provides no guarantees for the accuracy or timeliness of refunds to the buyer's card/account.